Shipping & Returns
SHIPPING
Free Standard Delivery applies for all orders $150 and over.
A standard delivery fee of $9.50 applies to all orders under $150.
Please note we are currently experiencing standard shipping delays through our delivery partner Australia Post. Express Delivery is now available for all orders Australia-wide for $12.50.
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Australian Delivery Times: All standard delivery takes 6-10 working days for major cities, 10-14 working days for a regional area.
Australian delivery times
All standard delivery takes 6-10 days for major cities, 10-14 days for regional areas. These are working days and do not include weekends.
Return
We accept returns if your item is classed as faulty or damaged (which is very rare) ONLY. We do not accept returns based on change of mind, personal reasons, order of wrong item or found the same product at a lower price elsewhere. A 50% deduction fee will apply if you refuse your parcel.
CAncellations
Unfortunately, we cannot accept cancellations after shipping. We charge 20% of the total payment for handling charge before shipping.
order issues or any concerns
Please contact us prior to leaving feedback or raising a dispute as we are here to assist you in any matter and we aim for you to have a great online shopping experience.